Cafe Parts: The Espresso Part Super Store

Help Center

Email	For any questions related to parts, order status, shipping options, returns or technical questions please send us an email. We will try to respond within 24 hours.

Phone:	303 936 6300 We do NOT carry parts for the following home espresso machines: Briel, Breville, DeLonghi, Francis, Jura, KitchenAid, Krups, Nespresso, Olympia. And due to the high call volume we receive will not return inquiries about these machines.

Mail:	Cafe Parts 2505 W. 2nd Avenue, unit #10 Denver, CO 80219

Credit Card Billing:

The credit card will be billed at the moment the order ships from our facility.

After you have placed the order we run an Authorization on your card for the order amount.

If for some reason we can Not get an Authorization we will contact your by email, with instruction how to resolve the issue. We will not ship the order until the credit card can be Authorized/Charged.

On your credit card statement the name of the merchant will be 'Aristo Service'. This is our billing company.

Shipping:

Continental USA

For orders over $ 25.00 we only ship through UPS (United Postal Service). For Alaska & Hawaii we also offer the US Postal service, because of the higher shipping cost to those states. For orders under $ 25.00 we offer both UPS and US Postal service. Please note that for small orders the handling charge will increase the shipping cost. To keep shipping cost low we do not offer insurance for US Postal services and shipping will be at your own risk. Please also note that the US Postal service tracking system is very basic and doesn't not tell you where you package is during transport.

International & USA territories

We ship UPS and US Postal Service.

International Orders and Custom duties

All prices shown at this website are exclusive of customs charges, since the rate of customs duties vary from country to country. The customer is responsible for any of the Custom duties, but it is our experience that small value personal shipments rarely attract customs duties when shipping through the US Postal service. When the order is shipped through UPS it is very likely that Custom duties will be charged.

Order Tracking

After the order has shipped we will send you an email with tracking information.

UPS Guarantees

If the package does not arrive within the UPS guaranteed time please contact us and we will investigate the delay. For UPS guarantees please check the UPS website. For priority shipping we will try to ship the order the same day the order was placed. We have a shipping cutoff time at 1 PM Mountain Standard Time.
If the 'ship to' address is incorrect or needed to be corrected by UPS we will get an additional charge to our account and will pass this 'address correction' charge through to you. Will charge your credit card for the additional amount.

Shipping Times

Return Policy:

For returns please follow the instruction outlined in our Return Policy.

Cancellation:

For cancellations please follow the instruction outlined in our Cancellation policy.

For any privacy question please read our Privacy Policy.